BOUGIE CHEF 

Terms & Conditions

Effective Date: November 9, 2023

Welcome to Bougie Chef catering! We are honored to be considered for your special event. Our goal is to provide exceptional food, outstanding service, and an unforgettable culinary experience.

By booking services with Bougie Chef Catering, you acknowledge and agree to the following Terms & Conditions.

1. Booking & Reservations

All catering services must be requested through Bougie Chef Catering’s approved booking process.

• A signed catering agreement and required deposit are necessary to secure your event date.
• Submitting an inquiry or receiving a quote does not guarantee your event date.
• Event dates are not officially reserved until the required deposit has been received and booking confirmation has been provided.
• All event details, including menu selections, guest count, location, and service preferences, must be provided before the agreed-upon deadline.

2. Deposits & Payments

• A refundable deposit of 50%  is required to secure all catering bookings.
• The remaining balance must be paid no later than 7 days before the scheduled event.
• Payments must be made using the accepted payment methods provided by Bougie Chef.
• Failure to submit payment by the required deadline may result in cancellation of services.
• Any additional services, menu upgrades, or guest count increases may result in additional charges.

3. Cancellations & Refunds

We understand that unexpected circumstances may arise. However, preparation, staffing, ingredients, and scheduling are arranged in advance for every event.

• All deposits are refundable.
• Cancellations must be submitted in writing.
• Cancellations made after the final payment deadline may not qualify for a refund.
• Any approved refunds will be determined based on the amount of work completed, expenses incurred, and applicable booking agreement.
  

4. Guest Count & Menu Changes

• Final guest counts must be confirmed at least 7 days before the event.
• The confirmed guest count will be used to calculate the final catering invoice.
• Increases in guest count are subject to availability and additional charges.
• Decreases in guest count after the final confirmation deadline will not automatically result in a price reduction.
• Menu changes must be requested in advance and are subject to approval.
• Last-minute changes cannot be guaranteed.

5. Food Allergies & Dietary Restrictions

At Bougie Chef, food quality and guest safety are important to us.

• Customers must disclose all known food allergies, dietary restrictions, and special food requests before the event.
• While we make reasonable efforts to accommodate dietary needs, we cannot guarantee that food will be completely free of allergens.
• Cross-contact may occur during food preparation, cooking, storage, or serving.
• Guests with severe allergies should exercise appropriate caution.
• Bougie Chef must be informed of any dietary accommodations in writing before the agreed-upon deadline.

6. Event Location & Setup Requirements

The customer is responsible for providing accurate event details and ensuring that the event location is suitable for the agreed-upon catering services.

• The event space must be accessible at the agreed-upon arrival and setup time.
• Adequate space, utilities, and other agreed-upon facilities must be provided.
• Any venue restrictions, parking limitations, access requirements, or setup rules must be communicated in advance.
  

7. Catering Service & Food Quality

Bougie Chef Catering is committed to delivering quality food and professional service.

• Menus and food presentation may vary slightly due to seasonal availability and ingredient sourcing.
• Reasonable substitutions may be made when necessary, with communication to the customer when practical.
• Food should be consumed and stored according to appropriate food safety guidelines.
• Once food has been delivered, served, or transferred to the customer’s control, responsibility for proper handling and storage belongs to the customer or designated venue personnel, except where otherwise required by law.

8.  Additional Fees

Additional fees may apply for:

• Last-minute menu changes.
• Additional guests beyond the confirmed count.
• Extended service hours.
• Additional staffing requirements.
• Travel outside the agreed-upon service area.
• Special equipment, rentals, or setup requests.
• Additional services not included in the original quote.

All additional charges will be communicated to the customer for approval when reasonably possible.

9. Customer Responsibilities

The customer agrees to:

• Provide accurate event information.
• Submit all payments by the agreed-upon deadlines.
• Communicate menu selections and dietary restrictions in advance.
• Ensure the event location is safe and accessible.
  
• Ensure guests follow applicable venue rules and food safety instructions.

10. Photography & Marketing

Bougie Chef Catering may photograph food arrangements, table presentations, and event setups for promotional purposes.

Customer or guest images will only be used with appropriate permission. Customers who do not wish to have their event details or identifiable images used for marketing must notify Bougie Chef in writing before the event.

11. Limitation of Liability

Bougie Chef Catering will exercise reasonable care in preparing and providing catering services.

To the extent permitted by applicable law, Bougie Chef  is not responsible for losses, damages, delays, or circumstances beyond its reasonable control.

Nothing in these Terms & Conditions excludes liability that cannot legally be excluded, including liability arising from negligence where applicable law prohibits such exclusion.

12. Agreement & Acceptance

By submitting a booking request, paying a deposit, or signing a catering agreement, the customer acknowledges that they have read, understood, and agreed to these Terms & Conditions.

These Terms & Conditions should be read together with any signed catering proposal or event-specific agreement. In the event of a conflict, the signed event agreement will control to the extent permitted by law.

13. Contact Information

For questions regarding these Terms & Conditions, bookings, payments, or catering services, please contact:

Bougie Chef Catering

Email: deborah@bougiechef.com

Phone: 480-648-9661

Website: Https://bougiechef.com

Thank you for choosing Bougie Chef Catering!

Where every bite is an experience, and every event deserves a touch of bougie elegance.